Privacy

Online Payment Policies

Should you need to contact us, here are our details:

Connelly Brown Trust trading as Warrior Refrigeration
ABN: 28 680 238 237
Address: 10 Snow St
South Lismore, NSW
2480, Australia
Phone: 02 6622 3085
Email: sales@warriorfridges.com.au

Purchasing Online

To purchase products via the Warrior Refrigeration website, you will need to enter your billing details. You will then need to specify the product and quantity of the product you wish to receive, and select your payment option.

Payment Process

The Warrior Refrigeration online payment system is set up to take immediate orders online via credit card (MasterCard, Visa). You will have the opportunity to confirm your credit card details before finalising the transaction. Once your credit card details are verified (this usually takes around six seconds), your purchase is complete. This transaction will appear on your bank statement as a payment to the Warrior Refrigeration. All prices on this website are shown in Australian Dollars. All purchases are acknowledged at current pricing.

Shipping

Warrior Refrigeration products are shipped via TNT Road Express, providing Australia-wide, day-definite delivery using specified transit schedules via road transport.

Shipping can be estimated on the Cart page using the calculator provided. The total shipping amount is displayed on the Checkout page, and is calculated based on the Billing address; or Shipping address if specified.

Refunds, Returns policy

Change of mind

Please choose carefully as we do not refund or return if you have changed your mind, found it cheaper somewhere else or decide you just donít need it anymore.

Goods damaged during freight

If you see that the packaging is damaged, please do not sign for the delivery.

To prevent delays, inspect the damage to the packaging, if the damage is to the packaging only and you are happy that the actual product is not damaged then you can accept it.

If the damage to the box has gone through onto the product, DO not sign the delivery. By signing the delivery, you are saying that it has arrived in good condition. Products must be returned in the original packaging for replacement or refund.

By rejecting the freight due to damage, it will be returned to Warrior refrigeration and another will be sent straight away, at no extra cost to you.

Refunds

Will be processed within 5 business days.

Returns

Due to the technical nature of our fridges, a qualified technician authorised by Warrior Refrigeration are only able to deem the product faulty.

Proof of a licensed technician installing the product may be requested by Warrior.

If you have the same fault twice within the warranty period, you may be able to request a refund. (This must be the identical fault twice. I.e a thermostat is faulty twice. It may be the case that the fridge has the same fault, (not cooling) twice however if this is a result of different components then it is not he same fault.

Our fridges are designed for rural and remote locations, therefore if our fridge needs warranty repairs, the customer will be responsible for the costs to take it to the closest service agent. Travel will not be covered under warranty.

If there is no service agent within 100kms of your location, Warrior may negotiate a cost with you to have it freighted to the nearest agent.

If our Warrior fridge has a major failure within the warranty period, we will offer a straight replacement at our cost.

If Warrior or a registered service agent receives a fridge under warranty and on testing and diagnosis finds that it is not a manufacturing fault, the customer will be responsible for the full costs of this process.

Parts and labour will be covered for manufacturing faults under warranty only.

GST

GST is included in all prices quoted.

Privacy

No information you provide while making online purchases on our website is disclosed to any third party organisation, other than for the purpose of credit card purchase validation or for the delivery of the purchase which has been made. We do not share any consumer data.

Further information Credit Card Payments

What is a CVV/CVC? The CVV is a three or four-digit code embossed or imprinted on the reverse side of MasterCard and Visa credit cards. The CVV is an important layer of security to help you avoid card-not-present responses, which can potentially cause your transaction to be denied, and may be required or recommended by some payment processors or merchant banks.
Where do I find the CVV/CVC?
Visa The CVV is the last three digits after the credit card number on the back of the card in the signature area.

MasterCard The CVC is the last three digits after the credit card number on the back of the card in the signature area.

Security

All transactions using this online payment system are protected by SSL (Secure Sockets Layer) and secure data encryption using a 1024-bit process. All credit card payments are processed in real-time for your security and immediate peace of mind. We use proven technology developed by the Commonwealth Bank of Australia and implemented by our website host to ensure the highest level of protection. Any information that you send to us is encoded with Secure Sockets Layer (SSL) encryption technology. This sophisticated encryption process ensures that others are unable to decode your personal data when it travels from your computer to ours, and from our computer to the bankís. You can tell your browser is in secure mode in the checkout by looking for the padlock icon in the address bar of your browser window.

Warrior Refrigeration Terms & Conditions

This website (Site) is operated by Connelly Brown Trust trading as Warrior Refrigeration (we, our or us).  It is available at: warriorfridges.com.au and may be available through other addresses or channels.

Consent: By accessing and/or using our Site, you agree to these terms of use and our Privacy Policy (see above)

Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations: We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms.  All other uses are prohibited without our prior written consent.

Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

  1. anything that would constitute a breach of an individualís privacy (including uploading private or personal information without an individual’s consent) or any other legal rights;
  2. using our Site to defame, harass, threaten, menace or offend any person;
  3. interfering with any user using our Site;
  4. tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;
  5. using our Site to send unsolicited email messages; or
  6. facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

Information: The Content is not comprehensive and is for general information purposes only.  It does not take into account your specific needs, objectives or circumstances, and it is not advice.  While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:

  1. copy or use, in whole or in part, any Content;
  2. reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
  3. breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

Third party sites: Our Site may contain links to websites operated by third parties.  Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites.  You should make your own investigations with respect to the suitability of those websites.

Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part.  We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

  1. they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;
  2. access will be uninterrupted, error-free or free from viruses; or
  3. our Site will be secure.

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith.  All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas.  We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

Connelly Brown Trust trading as Warrior Refrigeration
ABN: 28 680 238 237

Email: sales@warriorfridges.com.au

Last update: 20/12/2018